Pinnacle Partners Inc

Continual Improvement System
Pinnacle Partners East, LLC 3530 Talahi Drive Knoxville 37919 Knoxville,
Phone: (865) 310-2973

Mark Mash

Mark A. Nash, President of Pinnacle Partners West LLC, has over 30 years of process improvement experience, both as an internal and external consultant/engineer, in manufacturing, distribution, government and healthcare. This diversified background allows Mark to work outside the box looking for process solutions many people cannot visualize.

Mark has served most recently as the Operations Manager for Pelco Products, Inc., the largest manufacturer of traffic signal hardware in North America.

During Mark’s tenure at Pelco, he led the company through many successful process, quality and cultural changes. Pelco was recognized by Quality Magazine as the 2010 Quality Plant of the Year, and was named a two time finalist for the Institute of Industrial Engineers’ IIE Lean Best Practice Award in 2011 and 2012. Additionally, after returning to full-time consulting, Mark was named as a finalist for the IIE Lean Best Practice Award for a third time in 2014. Partnering with American Fidelity Assurance Company, Mark has been teaching, coaching and mentoring American Fidelity staff since 2006, and was named a finalist for the IIE award for the dramatic cultural changes and process improvements experienced on their Lean journey.

Prior to joining the Pelco team, Mark served as managing director for an international process engineering firm and was a member of Iomega Corporation’s process improvement team which was named a finalist in the large manufacturer category of the 2000 RIT/USA Today Quality Cup competition. He has presented at numerous conferences around the world including ASQ Six Sigma, IIE Lean Management Solutions, American Association for Clinical Chemistry, Frontiers in Laboratory Medicine, and Lab Quality Confab. Additionally, Mark served as an advisor to the University of Central Oklahoma’s Center for Strategic Improvement.

A multi-skilled Six Sigma Master Black Belt and lean manufacturing expert, Mark has been a certified NIST/MEP Lean trainer, partnering with the Oklahoma Manufacturing Alliance to provide Lean Manufacturing training, facilitation and mentoring. Additionally, Mark has facilitated more than 400 Lean workshops and has facilitated kaizen events for more than 50 organizations worldwide. He is a senior member of the American Society for Quality, and a senior member of the Institute of Industrial Engineers.

​Mark is coauthor of the 2006 Productivity Press book, Using Lean for Faster Six Sigma Results: A Synchronized Approach,the 2008 Productivity Press book entitled Mapping the Total Value Stream: A Comprehensive Guide to Production and Transactional Processes, and the 2012 CRC Press book entitled The Right Measures: The Story of a Company’s Journey to Find True Indicators of Its Success and Values. Mark coauthored “Chapter 56; Six Sigma and Lean Manufacturing” in the 2014 release of the McGraw-Hill book, Manufacturing Engineering Handbook. Additionally, Mark has written numerous articles for Quality Magazine, has been published in IE Industrial Engineer magazine, and The Bulletin of the Royal College of Pathologists (United Kingdom).