Podcast

January 1, 2016

Sophronia Ward, President of Pinnacle Partners East LLC – Process Behavior Charts are the “Secret Sauce” to Seeing the World

This week’s podcast, continues our “Knowledge in Variation Series” with Dr. Frony Ward, Managing and Founding Partner of Pinnacle Partners East, LLC Frony discusses the importance of Statistical Process Control (SPC) in all parts of an organization and why it’s a barrier to many. Frony was first introduced to SPC (Statistical Process Control) when she…
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March 13, 2016

Sophronia Ward, President of Pinnacle Partners East LLC – Beware, Not All Polls Are The Same

This week’s Podcast, continues our “Knowledge in Variation Series” with Dr. Frony Ward, Managing and Founding Partner of Pinnacle Partners East, LLC In this podcast, Frony discusses online surveys and polls. She starts by sharing the fundamental piece of every single survey. From there she delves into elections polls, and why so many election polls…
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